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Beauty by Miss L

Estonian beauty, fashion & lifestyle blog. Eesti ilublogi

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You are here: Home / Uncategorized / Groupon nail polish fail

Groupon nail polish fail

February 21, 2015 By Leelo

Most of you have probably heard about Groupon – a website that offers great deals. Well this week I stumbled on a China Glaze nail polishes offer (16.99£ for 10 nail polishes) which seemed really great one and so I decided to order it. I made the order on Wednesday and today (Saturday) the parcel arrived. I was very happy, because it is always nice to receive some new nail polishes 😛

Well, I started opening the box and the first thing I could smell was nail polish??? I opened the box and just as I had feared one of the bottles was broken and the nail polish was everywhere. And I´m not really surprised. Basically the nail polishes just had been thrown in the box with a piece of plastic bubble wrap and piece of brown wrapping paper. I mean really? I´d like to know what the **** was the person who packed this thinking? That this little piece of paper and plastic will prevent the nail polishes from moving and keep them safe? Really???? Fail! My dear Groupon, this is what I call major fail!

groupon nail polish fail

So now there are two options. 1. Clean rest of the polishes and live with it or 2. return the parcel and ask for refund or new polishes. The funny thing with the returning the parcel is that according to Groupon site I have to pack the goods so they wouldn´t get damaged while shipped back. Well so as I understand I have to carefully pack the polishes so they wouldn´t break, but THEY can just throw them in the box and send them my way? Arghhhh….. Ridiculous!

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Reader Interactions

Comments

  1. Lauren says

    February 21, 2015 at 14:08

    Completely rubbish packaging, I would raise the issue with them whatever you decide to do – you ordered 10 polishes so you should get 10 usable ones. Their supplier needs to work on their packaging.

    • Leelo says

      February 21, 2015 at 14:12

      I already contacted them via their FB page and email. Now waiting what they have to say about this mess. 🙂 Hoping for the best 🙂

  2. Stephanie says

    February 21, 2015 at 17:13

    They shouldn’t expect you to package it any better than they did! That is horrible. Hoping that they reply to you with good customer service!

    • Leelo says

      February 21, 2015 at 17:34

      Exactly! I´m hoping for the best 🙂

  3. Jamie says

    February 23, 2015 at 15:20

    That’s so awful! I can’t believe the bad shipping job. Hopefully they will give you a refund!

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